FAQ’s
Q: Will I need to buy additional items such as towline and a drogue?
A: The Cloud Street Winch comes equipped with all the necessary items to go towing including 5500’ of towline, a drogue, weaklinks, a tow bridle with speed assist, and the 2” trailer hitch adapter etc. We do offer some minimal options, however, to accommodate everyones needs. These options include pay-in or stationary options as wells as an auxiliary oil cooler for commercial use.
Q: Will the cloud street winch tow hang gliders?
A: The cloud street winch is capable of towing both hang gliders and paragliders and various other certified flying contraptions.
Q: Will the cloud street winch handle tandems?
A: The std cloud street winch will handle occasional tandem use with ease. With the optional oil cooler, the winch will handle back to back tandems all day .
Q: Can the cloud street winch be easily transfered between vehicles?
A: The cloud street winch can easily be shared between people as long as the vehicle is equipped with a 2”x2” trailer hitch with an adequate tongue weight rating. The winch can be easily moved with two people or single handedly with the help of a hydraulic cart.
Q: How high are the typical tows?
A: A typical payout tow will be in the range of 3000 ft (~914m). Tow heights will vary depending on many factors however and can exceed 4000′ at times. Stationary tows can reach up to 1500′.
Q: Do you offer tow tech certification and operational training?
A: We DO offer tow tech certification (in the US) and operational training. Cost typically depend on individual circumstances and location. We are certified USHPA certified tow tech administrators and have lots of experience in this arena.
Q: Is this winch capable of doing scooter/pay-in tows?
A: This winch is is capable of handling solo scooter/pay-in tows as an added option. If Tandem stationary capabilities are a need, we can do that too! We are pleased to now offer a stationary only unit, great for schools and customers with limited towing space.
Q: What if I damage my winch? Can I get replacement parts?
A: Since we have a full set of production drawings for every winch, replacement parts are easily replicated for a perfect fit each time. Depending on your need, parts may be in stock or can be fabricated in a reasonable amount of time. Our online store will go live soon for getting the parts and accessories you need quickly.
