FAQ’s
Q: Will I need to buy additional items such as towline and a drogue?
A: The Cloud Street Winch comes equipped with all the necessary items to go towing including 5000’ of towline, a drogue, weaklinks, a tow bridle with speed assist, and the 2” trailer hitch adapter etc. We do offer some minimal options, however, to accommodate everyones needs.
Q: Will the cloud street winch tow hang gliders?
A: The cloud street winch is capable of towing both hang gliders and paragliders.
Q: Will the cloud street winch handle tandems?
A: The cloud street winch will handle occasional tandem use with ease. With the optional oil cooler, the winch will handle back to back tandems all day without fail.
Q: Can the cloud street winch be easily transfered between vehicles?
A: The cloud street winch can easily be shared between people as long as the vehicle is equipped with a 2”x2” trailer hitch with an adequate tongue weight rating. The winch can be easily moved with two people or single handedly with the help of a hydraulic cart.
Q: How high are the typical tows?
A: A typical tow will be in the range of 3000 ft (~914m). Tow heights will vary depending on many factors however.
Q: Do you offer tow tech certification and operational training?
A: We DO offer tow tech certification (in the US) and operational training. Cost typically depend on individual circumstances and location. Chris Santacroce is our certified U.S. tow tech administrator and has lots of experience in this arena.
Q: Is this winch capable of doing scooter/pay-in tows?
A: This winch is designed to do payout towing only. However, custom scooter tow units are not out of the question. Give us a holler and we can discuss your particular need.
Q: What if I damage my winch? Can I get replacement parts?
A: Since we have a full set of production drawings for every winch, replacement parts are easily replicated for a perfect fit each time. Depending on your need, parts may be in stock or can be fabricated in a reasonable amount of time.
